Data & Privacy
Your privacy matters to us. This page explains exactly what information sevenbet collects when you use our platform, how we use it, who we share it with, and what rights you have as a player based in the Philippines. We keep things straightforward so you always know where you stand.
Full Policy
This Privacy Policy applies to all individuals who register for an account, visit the sevenbet website, or use any feature of the platform from the Philippines. It covers personal data collected through the website, mobile browser access, and any communication channels operated by sevenbet. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your data, you should not proceed with registration. This policy is written in plain Philippine English so every Filipino player can understand their rights without needing a legal background.
When you register with sevenbet, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID when identity verification is required before processing withdrawals or confirming your account. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. Payment-related information — including your preferred local payment method, transaction history, and deposit or withdrawal records in Philippine pesos — is recorded to maintain accurate account records and comply with financial regulations. We do not store full card numbers or sensitive payment credentials directly; these are handled by our third-party payment processors under their own security standards.
The primary reason sevenbet collects personal information is to operate your account, process deposits and withdrawals in PHP, and deliver the sports betting and gaming services you signed up for. We also use your data to verify your identity and age, ensuring that only eligible Filipino players aged 21 and above can access the platform. Your contact details allow us to send account notifications, security alerts, and — where you have opted in — promotional communications about relevant offers. Technical and usage data helps us improve platform performance, fix bugs, and optimise the mobile experience for players across the Philippines. We are also required by applicable Philippine law and our operating licence conditions to retain certain records for regulatory and anti-money laundering compliance purposes.
sevenbet processes your personal data on several legal grounds recognised under Philippine data protection law, primarily the Data Privacy Act of 2012 (Republic Act No. 10173). The most common basis is the performance of a contract — we need your data to provide the services you have agreed to when registering. In some cases, processing is necessary to comply with a legal obligation, such as identity verification requirements or financial record-keeping mandates. Where we send you marketing communications, we rely on your consent, which you can withdraw at any time. Legitimate interest also applies in limited circumstances, such as fraud detection and platform security monitoring, where processing is necessary to protect both the platform and its players.
sevenbet does not sell your personal data to third parties for their own marketing purposes under any circumstances. We share your information only with trusted service providers who assist us in operating the platform, including payment processors that handle PHP transactions, identity verification partners, and cloud hosting providers — all of whom are bound by strict data processing agreements. In cases where we are legally required to do so, we may disclose your information to Philippine government authorities, law enforcement agencies, or regulatory bodies. If sevenbet undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with other online gaming operators or unrelated commercial entities.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Under Philippine anti-money laundering regulations, certain transaction records must be kept for a minimum of five years from the date of the transaction. If you request account closure, we will deactivate your account and begin the process of anonymising or deleting data that is no longer required, subject to any outstanding legal hold requirements. Data held solely for marketing purposes will be deleted promptly upon your withdrawal of consent. You may contact our support team at [email protected] to request information about the specific retention periods that apply to your account data.
As a Filipino player, you have a number of rights under the Data Privacy Act of 2012 that sevenbet is committed to upholding. You have the right to be informed about how your data is collected and used, which is the purpose of this policy. You may request access to the personal data we hold about you, and we will provide a copy within a reasonable timeframe upon verified request. If any of your information is inaccurate or incomplete, you have the right to request correction, and we will update our records accordingly. You also have the right to object to certain types of processing, including direct marketing, and to request the erasure of data that is no longer necessary for the purposes for which it was collected, subject to legal retention requirements. To exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request.
The sevenbet platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with the site. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to log in or place bets. Analytics cookies help us understand which pages and features are most useful to Filipino players, allowing us to make informed improvements to the mobile and desktop experience. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to core platform features. We do not use third-party advertising cookies or share browsing data with ad networks.
sevenbet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols, ensuring that your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all personnel with data access are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act.
sevenbet may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of the platform after the publication of an updated policy constitutes your acceptance of the revised terms. If you have questions about any changes, you can reach our support team at [email protected] or visit the FAQ page for general guidance.
Your Rights at a Glance
You can request a copy of all personal data sevenbet holds about your account at any time. We will verify your identity before releasing any information and aim to respond within a reasonable period. This includes your registration details, transaction history, and any identity documents on file.
If any of your personal details on file are inaccurate or out of date, you have the right to request a correction. Simply contact our support team with the correct information and supporting documentation where required. We will update your records promptly and confirm the change.
You may request the deletion of personal data that is no longer necessary for the purposes it was collected, subject to our legal retention obligations. Data required for regulatory compliance or ongoing dispute resolution cannot be deleted until those obligations are fulfilled. We will inform you of any limitations that apply to your specific request.
You can object to the processing of your personal data for direct marketing purposes at any time, and we will stop using it for that purpose immediately. You may also object to other types of processing where we rely on legitimate interest as our legal basis. Contact [email protected] to submit an objection and we will review it promptly.
Questions About Your Privacy?
Our FAQ page covers the most common questions from Filipino players about account privacy, data requests, and platform security. If you need to speak to someone directly about your personal data, you can reach us at [email protected] — we aim to respond to all data-related enquiries as quickly as possible.